I’m looking for a great team to work with that will provide me with challenging problems to test my abilities. I tend to work better in an environment where there’s a clear role with responsibilities but I’m able to “figure it out” and look for answers on my own.
Esteban SP
@estebansp
I’m an industrial engineer with a master’s in business administration and finance based in Mexico.
What I'm looking for
I have more than 5 years experience related to customer support and service with a couple of years in project management as well.
Experience
Work history, roles, and key accomplishments
Technical Support Specialist
norelem
Aug 2019 - Present (5 years 10 months)
Product related assistance and demonstration for sales department and customers, feedback gathering and product recommendations. Product crossover of other brands. Data analysis regarding norelem website and product management in conjunction with headquarters in Germany.
Techincal Support Specialist
Honeywell
Sep 2018 - Jun 2019 (9 months)
Providing product-related assistance to customers based in the United States and Canada, including problem-solving and guidance.
Project manager
porcelanite-lamosa
Aug 2016 - Jul 2018 (1 year 11 months)
Lean manufacturing, project management and new product development.
Education
Degrees, certifications, and relevant coursework
Universidad Tecmilenio del Sistema Tecnológico de Monterrey
Master’s Degree, Business Administration and Finance
2016 - 2017
Studied advanced concepts in business administration and finance, focusing on strategic management, financial analysis, and decision-making processes.
Universidad Tecmilenio del Sistema Tecnológico de Monterrey
Bachelor’s Degree, Industrial Engineering
2011 - 2014
Focused on the principles of industrial engineering, including operations research, systems optimization, and project management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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