Esteban Portillo
@estebanportillo
I keep remote operations moving through bilingual customer support, dispatch coordination, reporting, and back-office administration.
ColombiaWhat I'm looking for
I've supported operations for Acertus, LATAM Airlines, and B&B Holding, balancing dispatch, scheduling, reporting, documentation, and bilingual customer service in English and Spanish.
I resolve real-time issues for clients, drivers, passengers, patients, and healthcare providers while maintaining accurate records, confidentiality, and quality standards in remote environments.
Experience
Work history, roles, and key accomplishments
Bilingual Virtual Assistant
Acertus
Managed daily dispatch schedules and provided continuous customer service to clients and drivers, resolving real-time issues. Maintained accurate operational records and generated internal reports as part of core back-office responsibilities.
Education
Degrees, certifications, and relevant coursework
Universidad del Sinú
Bachelor's Degree, International Business
Completed seven semesters of International Business studies.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Salary expectations
Job categories
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