Esmeralda Matos
@esmeraldamatos
I coordinate patient intake and create short-form social media content.
United StatesWhat I'm looking for
At LifeStance Health, I conduct patient intake assessments, match patients with appropriate providers, verify insurance eligibility, schedule appointments, and manage referral and new-patient paperwork.
I also create original short-form videos for Lilith Games across TikTok, Instagram Reels, and YouTube Shorts, tracking performance metrics and incorporating feedback into future content. I'm bilingual in Spanish and English and bring customer service, communication, Microsoft Office, Google Suites, and marketing-focused creative skills.
Experience
Work history, roles, and key accomplishments
Conducts thorough intake assessments to understand patient needs and match them with appropriate providers. Schedules appointments, collects insurance information, and assists with portal setup and paperwork.
Social Media Management
Lilith Games
Aug 2022 - Present (4 years 2 months)
Develops and creates original short-form videos for TikTok, Instagram Reels, and YouTube Shorts. Tracks metrics and provides creative input for projects.
Operated multi-line telephone system and managed delivery of equipment and supplies. Provided exceptional customer service and handled confidential information for clients.
Education
Degrees, certifications, and relevant coursework
Esmeralda hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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