Open to opportunities

Mary Helen Edmonson

@maryhelenedmonson

Message

I create data-informed social media campaigns and deliver organized, patient-focused administrative support.

United States

Message

What I'm looking for

I'm looking to bring my communication, coordination, content development, and data-informed marketing skills to a role supporting strong customer experiences and business growth.

I've created social media content and marketing strategies for KF Strategies Project Management Consulting and Cooley and Labas Financial Advisors, using research, KPIs, surveys, and analytics to keep target audiences engaged.

At Cooley and Labas Financial Advisors, I used Canva, Hootsuite, ConvertKit, WordPress, Wix, SEO, and Redtail CRM to develop content, conduct website audits, improve user experience, and support conversion rates. I also designed billboards and handled client information securely.

As a receptionist at Corinth Surgical Clinic, I manage appointments, check-ins, scheduling, insurance verification, medical records, and high-volume patient calls. I coordinate with medical staff, surgeons, and insurance companies to support smooth patient care while maintaining HIPAA privacy requirements.

I'm organized and reliable, bringing clear communication, customer service, project management, and thoughtful coordination to administrative and marketing work.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

Corinth Surgical Clinic

Mar 2024 - Present (2 years 5 months)

Managed patient appointments, check-ins, and scheduling for a busy general surgery practice, ensuring an efficient workflow and positive patient experience. Provided excellent customer service by addressing patient inquiries, explaining procedures, and directing them to appropriate departments.

Patient Scheduling Customer Service Medical Records HIPAA compliance Insurance Verification Coordination

Education

Degrees, certifications, and relevant coursework

Mississippi State University

Bachelor of Business Administration, Marketing

2019 - 2023

Pursued a Bachelor of Business Administration with a major in Marketing and a minor in Accounting, developing skills in business and marketing strategies.