At Lindt Canada, I lead AI strategy and transformation, developing internal AI agents for supply chain automation, reporting, and decision support. I also manage customer replenishment, where a Power BI predictive model I developed improved on-shelf availability from 94% to 97%.
I own the S&OP/CPFR process with Walmart, Loblaws, and SDM, aligning forecasts, supply risks, and seasonal programs. Stronger replenishment controls helped reduce compliance fines by more than $595K.
At Mark Anthony Wine and Spirit, I led customer operations and replenishment work across forecasting, inventory, and service. I introduced Python-based forecasting that reduced overstock exposure by 18%, and improved forecast accuracy by 12%.
Earlier, I planned distribution operations at The Home Depot Canada and led supply chain and logistics optimization at DELL CANADA. My work included designing a stock outbound planning process that saved approximately four labor hours per shift and redesigning shipping lanes to reduce lead time by three days.
