Nelia Alves

Define and execute nationwide supply chain and logistics strategy, integrating planning, warehousing, inventory, distribution, and operations. Lead 60 employees and oversee operations across four warehouses, managing monthly inventory valued at 21 million.

Managed inbound and outbound flows, logistics planning, transportation, warehousing, and distribution of raw materials and finished goods. Led the end-to-end development and implementation of a 120,000 sq. ft. warehouse, including processes, operational organization, and systems.

Directed two automated sorting centers and 87 employees, overseeing 39 Dragonfly warehouses across Canada within operations totaling 600 million annually. Coordinated more than 300 transportation routes across a national network of 72 centers, developing routing, subcontracting, and partner-management strategies.

Led and developed management teams, execution standards, and a culture of continuous improvement. Monitored financial performance, revenue and cost targets, and opportunities for operational expansion.

Planned logistics solutions and supported the opening of 27 warehouses, coordinating projects, teams, and process transformation. Established operational plans, KPIs, dashboards, and standard operating procedures.

Coordinated delivery and dispatch teams, operational priorities, and systems implementation.

Progressed through pricing analysis and sales support, inside sales team leadership, and supervision of carrier relationships and claims management. Negotiated and analyzed costs, tracked commercial KPIs, prepared sales forecasts, and improved freight transportation processes.

Pursuing a University Certificate in Supply Chain Management since 2023.

Earned a Lean Six Sigma Yellow Belt certification in 2025.

Completed a University Certificate in Business Technology from 2021 to 2023.

Completed a University Certificate in Administration from 2012 to 2016.