Esha Chandibhamar
@eshachandibhamar
Proactive digital marketing graduate with diverse work experience.
What I'm looking for
As a graduate with a BA (Hons) in Digital Marketing and an MBA, I have developed a strong foundation in both marketing principles and business strategies. My proactive and creative approach has allowed me to excel in various roles, particularly in customer service and social media management.
Throughout my career, I have worked as a Customer Service Advisor for Sigma Connected, where I managed retail and corporate accounts, handled complaints, and promoted sales. Additionally, my freelance experience as a Social Media Assistant has honed my skills in content creation and community management, allowing me to effectively engage with audiences across multiple platforms.
I am fluent in English, Portuguese, Hindi, and Gujarati, which enhances my ability to communicate with diverse clients. I am eager to leverage my skills in the advertising and customer service industries, contributing to innovative projects and collaborative environments.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Body Shop at Home
Jan 2021 - Present (4 years 4 months)
Engaged in online sales of Body Shop products, creating and updating content on Facebook while maintaining customer communication.
Customer Service Advisor
Sigma Connected
Oct 2021 - Oct 2024 (3 years)
Managed retail and corporate accounts, handled complaints, and promoted sales within the utilities sector. Demonstrated strong communication and organizational skills while booking and monitoring site works.
Freelance Social Media Assistant
Midlands College of Training
Jun 2021 - Aug 2021 (2 months)
Managed social media accounts, creating engaging content to enhance online presence and interaction with audiences.
Freelance Social Media Assistant
Never Meat Again
May 2021 - Jun 2021 (1 month)
Focused on content creation and management of social media accounts to boost brand visibility and customer engagement.
Online Publisher
One
Jul 2019 - Mar 2021 (1 year 8 months)
Advertised deals and discounts for online shopping across multiple regions, managing an online community and blog.
Marketing Intern
ViVi Magazine
May 2018 - Jun 2018 (1 month)
Involved in social media campaigns, contributing to brand promotion and audience engagement through digital platforms.
Content Publisher
Managing Online Community
Feb 2018 - Jun 2018 (4 months)
Provided guidance on managing an online community, focusing on content creation and audience interaction.
Content Publisher
United Well-being
Apr 2018 - May 2018 (1 month)
Built and managed content related to holistic therapies, enhancing brand awareness and community engagement.
Market Researcher
BMG Research
Aug 2017 - Sep 2017 (1 month)
Conducted outbound calls for surveys, ensuring accurate data entry and effective communication with respondents.
Enrolment Assistant
UCB-Birmingham
Nov 2015 - Oct 2018 (2 years 11 months)
Assisted with student enrolment processes and provided translation services, enhancing communication with Portuguese-speaking students.
Marketing Assistant
Omawake
Feb 2017 - Mar 2017 (1 month)
Managed social media interactions and content writing, enhancing the company's online presence and customer engagement.
Sales Assistant
Calendar Club
Dec 2016 - Dec 2016 (0 months)
Provided customer service and sales support during peak retail periods, contributing to overall sales goals.
Education
Degrees, certifications, and relevant coursework
Birmingham City University
Masters in Business Administration, Business Administration
2018 - 2020
Graduated with a Masters in Business Administration (MBA). Developed skills in business management, strategic planning, and leadership.
University College of Birmingham
Bachelor of Arts (Hons), Digital Marketing
2015 - 2018
Graduated with a BA (Hons) in Digital Marketing. Focused on digital strategies, consumer behavior, and marketing analytics.
Secondary School of Portela
Diploma, Social Science and Economics
2012 - 2015
Completed a Diploma in Social Science and Economics, achieving 7 GCSEs A-C including English and Economics.
Availability
Location
Authorized to work in
Job categories
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