Open to opportunities

Erykah Lee

@erykahlee

Message

Motivational leader and organizational problem-solver with strong supervisory and customer-service skills.

United States

Message

What I'm looking for

I am seeking roles in hospitality or retail operations where I can lead teams, improve training and morale, manage daily operations, and drive customer satisfaction and business growth.

I am a motivational leader and organizational problem-solver with hands-on experience in restaurant operations, team training, and small business leadership. I founded and run B.O.M.B (Beauty Of Many Bodies), while driving performance as an assistant manager and server in fast-paced hospitality environments.

I focus on training, morale-building, and operational improvements that increase employee engagement and customer satisfaction. My background includes inventory and money management, hiring and training, POS and cash handling, catering coordination, and a track record of stepping into roles to implement positive change.

Experience

Work history, roles, and key accomplishments

Current

Food Runner and Server

Current

Chili's

Nov 2022 - Present (3 years 10 months)

Provide guest-facing service and timely food delivery at a high-volume casual dining restaurant while maintaining order accuracy and supporting servers to maximize guest satisfaction.

Food Service Guest Service POS Food Running Order Accuracy Teamwork

Current

Founder and CEO

Current

B.O.M.B (Beauty Of Many Bodies)

Jan 2019 - Present (7 years 8 months)

Founded and lead a small business focused on beauty and body-positive initiatives, overseeing operations, outreach, and strategic direction to grow brand presence.

entrepreneurship Operations Management Marketing Leadership Event Planning Customer Service Brand Development

Assistant Manager

Zaxby's

Dec 2019 - Dec 2020 (1 year)

Managed daily restaurant operations including opening/closing, cash handling, inventory and catering orders, and hiring and training staff to maintain service standards.

Corporate Trainer Store Management Inventory Management Hiring Food Safety

Server / Expeditor / Trainer

Broken Yolk Cafe

Aug 2018 - Jun 2019 (10 months)

Performed multi-role duties including serving guests, expediting plated orders for quality and presentation, running food, and training new team members to ensure consistent service.

Serving Expediting Food Presentation Training Customer Service Food Running Quality Control Teamwork

Cashier / Customer Service

Toys 'R' Us

Jun 2016 - Mar 2018 (1 year 9 months)

Handled point-of-sale transactions and provided customer assistance while maintaining merchandising standards and supporting sales monitoring tasks.

Communication Skills POS Customer Service Merchandising Inventory

Cook / Cashier

Whataburger

Prepared menu items to specification and served customers while maintaining kitchen cleanliness and meeting speed-of-service targets in a fast-food environment.

Food Preparation Cooking Food Safety Speed Of Service Teamwork Customer Service