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Erin User

@erinuser6

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HR and Finance Director at Touching Hearts at Home/Miramar Healthcare, managing payroll and full-cycle billing.

United States

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At Touching Hearts at Home/Miramar Healthcare, I lead HR functions and oversee payroll for multi-site operations. I also manage full-cycle billing, from client invoicing and receivables tracking to payment processing and account reconciliation.

Previously, as Business Office Manager at HighPointe Assisted Living and Memory Care, I managed accounts payable and payroll, supervised an administrative team of five, and supported recruiting and onboarding. At BARON EDUCATION, I achieved top seller status twice in 2019 and improved paperwork accuracy and completeness by 25% through collaboration with the Department of Motor Vehicles.

Experience

Work history, roles, and key accomplishments

Current

Director of HR and Finance

Current

Touching Hearts at Home/Miramar Healthcare

Oct 2022 - Present (4 years)

Led HR functions including recruitment, onboarding, training, employee relations, and termination processes in compliance with labor laws. Managed full-cycle billing operations, payroll for multi-site operations, and workers' compensation cases.

Recruitment Onboarding Training Employee Relations Compliance Workers’ Compensation Billing Payroll Benefits Administration 401K UltiPro Indeed

Business Office Manager

HighPointe Assisted Living and Memory Care

Dec 2019 - Oct 2022 (2 years 10 months)

Managed full-cycle Accounts Payable, payroll, resident financial accounts, and employee relations. Supervised an administrative team of five and led recruitment efforts.

Accounts Payable Payroll UltiPro Budgeting Recruitment Employee Relations Team Leadership Financial Auditing

Office Manager

Baron Education

Mar 2015 - Dec 2019 (4 years 9 months)

Recognized as a top-performing sales leader, delivering presentations and increasing paperwork accuracy by 25%. Developed office policies, led recruitment, and managed scheduling for up to 40 employees.

Sales Presentation Skills Policy Development Recruitment Scheduling Payroll Office Operations