Erin User
@erinuser2
Detail-oriented security and administrative professional skilled in customer support.
What I'm looking for
I’m a reliable, detail-oriented professional with experience across airport security, customer service, and administrative support. I’m cleared to work in secure SIDA-badged environments, where I focus on documentation, communication, and close observation.
In my Security Officer (Unarmed) role, I operated under SIDA (Security Identification Display Area) badge clearance, monitored restricted areas, and enforced airport security protocols. I conducted routine patrols, verified credentials, ensured authorized access, and documented incidents in detailed reports—always staying calm and professional in high-security situations.
I also bring strong administrative and support capabilities from managing high-demand household schedules and coordinating with teachers and therapists. I handle budgeting and bills, keep things organized, and use digital tools for planning, communication, and content creation while managing multitasking and conflict resolution.
Alongside security and administration, I’ve built customer-facing and detail-driven experience through fast-paced service and cleaning roles. At McDonald’s, I handled customer orders and drive-thru operations efficiently, and at Merry Maids, I followed detailed checklists for consistent deep cleaning. I’m seeking remote administrative, customer support, or security-related work where my organization, accountability, and documentation skills make a direct impact.
Experience
Work history, roles, and key accomplishments
Stay-at-Home Parent
Stay-at-Home Parent
Jan 2020 - Present (6 years 5 months)
Managed household scheduling, appointments, and communication with teachers and therapists to ensure timely follow-through. Handled budgeting and bills while multitasking in high-demand situations using digital planning and communication tools.
Handled customer orders and drive-thru operations and supported cash register tasks in a fast-paced environment. Maintained cleanliness and organization of restaurant areas to support efficient service.
Security Officer (Unarmed)
Andy Frain Services
Sep 2014 - Aug 2015 (11 months)
Provided unarmed airport security for SIDA-badged restricted areas, monitoring protocols, verifying credentials, and documenting incidents in detailed reports. Responded calmly and professionally while maintaining accurate access control records.
Education
Degrees, certifications, and relevant coursework
Decatur Central High School
General Studies
2006 - 2010
Completed a General Studies program at Decatur Central High School from 2006 to 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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