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Erin UserEU
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Erin User

@erinuser2

Detail-oriented security and administrative professional skilled in customer support.

United States
Message

What I'm looking for

I’m looking for remote administrative or customer-support work where I can use scheduling, documentation, and calm incident-handling skills to keep operations organized and clients satisfied.

I’m a reliable, detail-oriented professional with experience across airport security, customer service, and administrative support. I’m cleared to work in secure SIDA-badged environments, where I focus on documentation, communication, and close observation.

In my Security Officer (Unarmed) role, I operated under SIDA (Security Identification Display Area) badge clearance, monitored restricted areas, and enforced airport security protocols. I conducted routine patrols, verified credentials, ensured authorized access, and documented incidents in detailed reports—always staying calm and professional in high-security situations.

I also bring strong administrative and support capabilities from managing high-demand household schedules and coordinating with teachers and therapists. I handle budgeting and bills, keep things organized, and use digital tools for planning, communication, and content creation while managing multitasking and conflict resolution.

Alongside security and administration, I’ve built customer-facing and detail-driven experience through fast-paced service and cleaning roles. At McDonald’s, I handled customer orders and drive-thru operations efficiently, and at Merry Maids, I followed detailed checklists for consistent deep cleaning. I’m seeking remote administrative, customer support, or security-related work where my organization, accountability, and documentation skills make a direct impact.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DS

Decatur Central High School

General Studies

2006 - 2010

Completed a General Studies program at Decatur Central High School from 2006 to 2010.

Tech stack

Software and tools used professionally

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