Erik Illes Rozsa
@erikillesrozsa
Airport customer support professional at Menzies Aviation Hungary Kft who assisted international passengers with check-in, boarding, and travel disruptions.
HungaryWhat I'm looking for
At Menzies Aviation Hungary Kft, I assisted international passengers through check-in and boarding, explaining baggage rules and travel requirements in English. I also supported passengers with rebooking and disruption-related concerns, and entered passenger information in airline and check-in systems.
At Ibolya Presszó, I progressed from bartender to Bar Supervisor, taking responsibility for daily operations and training new employees. I’m seeking a fully remote customer support, chat support, customer operations, or travel support role where I can bring my service experience and interest in technology.
Experience
Work history, roles, and key accomplishments
Airport Check-in Agent
Menzies Aviation Hungary Kft
Apr 2025 - Jul 2026 (1 year 3 months)
Assisted international passengers with check-in and boarding, verifying travel documents and processing baggage. Supported passengers with rebooking and disruption concerns while coordinating with airline and airport colleagues.
Bartender and Bar Supervisor
Ibolya Presszó
Mar 2023 - Oct 2024 (1 year 7 months)
Progressed from bartender to supervisory role, managing daily bar operations and training new employees. Handled payments, stock, and customer concerns during busy shifts.
Retail Sales Assistant
Sports Direct
May 2022 - Feb 2023 (9 months)
Helped customers choose products, processed payments, and supported stockroom operations. Worked with colleagues to keep the sales floor organized during busy periods.
Education
Degrees, certifications, and relevant coursework
VIK Secondary School
Secondary School Graduation Certificate, Information Technology
Completed secondary school graduation certificate with advanced-level final examinations in English and Information Technology, including C# programming.
Codecool
Full-Stack Developer Coursework, Full-Stack Development
Studied HTML and JavaScript through online coursework; the full program was not completed.
Tech stack
Software and tools used professionally
Availability
Location
HungaryAuthorized to work in
Salary expectations
Social media
Job categories
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