Ivett Bartus
@ivettbartus
Customer support professional focused on friendly chat and problem-solving.
HungaryWhat I'm looking for
I’m a customer-focused support professional with experience across hospitality, retail, and logistics, and I bring strong written communication and problem-solving to every interaction. I enjoy handling customer inquiries professionally, coordinating requests accurately, and staying calm in fast-paced environments.
In my most recent role, I provide customer service and sales support while confidently managing day-to-day POS/cash register tasks and maintaining a well-presented shop experience. I also support orders and phone inquiries, and I’ve worked on warehouse and logistics administration tasks like coordinating time-sensitive processes and supporting warehouse operations.
Experience
Work history, roles, and key accomplishments
Customer Service & Sales
Virág- és Ajándékbolt
Jan 2023 - Present (3 years 6 months)
Provided customer service, handled sales and customer inquiries, and managed customer communications professionally. Operated a cash register, completed daily closing, and helped plan product demonstrations while maintaining a tidy store presentation.
Warehouse & Logistics Admin
Perlogis Hungary Zrt.
Jan 2020 - Jan 2021 (1 year)
Supported warehouse processes and coordinated tasks requiring accuracy and attention to detail. Managed time effectively and completed work precisely under tight deadlines in a team setting.
Waitress & Customer
Pepita Macska Vintage Étterem
Jan 2019 - Jan 2020 (1 year)
Handled in-person and phone customer service, including taking orders and coordinating requests. Resolved unique guest needs and complaints quickly, friendly, and effectively in a fast-paced team environment.
Education
Degrees, certifications, and relevant coursework
Miskolci Egyetem
Operations
2018 - 2020
Studied at Miskolci Egyetem Faculty of Economics (Gazdaságtudományi Kar) with an Operations focus from 2018 to 2020.
Bocskai István Katolikus Gimnázium
2014 - 2018
Attended Bocskai István Katolikus Gimnázium from 2014 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
HungaryAuthorized to work in
Job categories
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