Erik Burgin
@erikburgin
Experienced Sales & Operations Leader
United StatesWhat I'm looking for
As a seasoned sales and operations leader with over 10 years of experience, I have a proven track record of success in fast-paced corporate environments. My expertise lies in leading and mentoring teams, prioritizing needs, and cultivating high levels of customer satisfaction. I am a proactive and highly motivated individual with a strong ability to multi-task under pressure.
Throughout my career, I have developed a strong reputation for optimal operation levels, surpassing expectations, and maximizing revenue performance. My areas of expertise include effective communication, interactive marketing, excellent customer service, and sales leader solutions.
I am a results-driven professional with a strong focus on customer satisfaction, revenue growth, and team development. I am confident in my ability to make a significant impact in any organization and am excited to take on new challenges.
Experience
Work history, roles, and key accomplishments
Service Lead
SDG&E
Jun 2022 - Present (3 years)
Spearheaded solar panel campaigns, analyzed data, and ensured coverage for on-call associates.
Customer Service Rep
A-LINE STAFFING-WILLIS TOWER WATSON
Aug 2021 - May 2023 (1 year 9 months)
Handled incoming calls, assisted customers with medical benefits, and exceeded satisfaction scores.
AVP Branch Manager II
FINANCIAL PARTNERS CREDIT UNION
Jan 2022 - Oct 2022 (9 months)
Led the region's Mock Audit Team, created and mentored operationally strong sales teams.
Loan Originator
EMORTGAGE GUYS
Mar 2021 - Jul 2022 (1 year 4 months)
Educated clients on loan options, built loans, and surpassed goals by 20% year over year.
AVP Branch Manager II
USE CREDIT UNION
Oct 2016 - Jan 2021 (4 years 3 months)
Led and guided teams to maintain cultural attributes, deliver extraordinary experiences, and implement sales strategies.
AVP Financial Center Manager II
BANK OF AMERICA
Jul 2011 - Apr 2016 (4 years 9 months)
Trained, coached, and mentored direct reports, implemented community engagement events, and developed sales strategies.
Assistant Manager
BANK OF AMERICA
Oct 2010 - Jul 2011 (9 months)
Assisted in managing daily operations, customer relations, and sales strategies.
Personal Banker
BANK OF AMERICA
Jan 2010 - Oct 2010 (9 months)
Assisted customers with financial services, provided sales solutions, and maintained customer relationships.
Sale & Service Specialist
BANK OF AMERICA
Jul 2009 - Jan 2010 (6 months)
Provided sales solutions, maintained customer relationships, and assisted with daily operations.
Teller
BANK OF AMERICA
Jan 2009 - Jul 2009 (6 months)
Assisted customers with transactions, maintained cash handling, and provided customer service.
Education
Degrees, certifications, and relevant coursework
Erik hasn't added their education
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Location
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