Erika Jenness
@erikajenness
I support consumer lending members through total loss claims and settlements.
United StatesWhat I'm looking for
At Ent Credit Union, I support members through total loss claims by coordinating with insurance companies, confirming payoff amounts, and securing required documentation. I translate market evaluations and settlement breakdowns into clear, helpful information.
I also bring member service and transaction-processing experience, along with consumer lending knowledge and hands-on use of Symitar, Accelerrant, VINTech, Synergy, Simplifile, CRM, Excel, CenterPoint, and DocuSign.
Experience
Work history, roles, and key accomplishments
Collaborates with the total loss department to assist members through the claims process, communicates with insurance companies to obtain letters of guarantee, confirm payoff amounts, and request missing documents. Reviews market evaluations and settlement breakdowns, explaining figures and terminology to members in a clear and helpful manner.
Processed and balanced financial transactions for members while handling cash and checks. Referred members to appropriate products for their needs, including debit and credit cards, and built meaningful relationships with members.
Education
Degrees, certifications, and relevant coursework
St Mary's High School
High School Diploma, General Studies
Graduated from St Mary's High School in Colorado Springs, CO in May 2013.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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