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DeMarcus Roberts

@demarcusroberts

Loan Operations Analyst at Citi reviewing syndicated loan transactions and resolving servicing discrepancies.

United States
Message

At Citi, I process and review syndicated loan transactions, including advances, amendments, payment activity, and servicing requests. I analyze loan notices and supporting documents for accuracy, completeness, and compliance with internal procedures and client requirements.

I also research discrepancies involving payment application, loan terms, balances, and transaction activity. I work with internal departments and support teams to resolve complex servicing issues and time-sensitive requests.

At Delta Community Credit Union, I processed consumer loan applications and conducted preliminary credit analysis by reviewing credit reports, verifying income, and calculating debt-to-income ratios. I also identified potential fraud indicators and application discrepancies in accordance with compliance standards.

At Texas Mutual Insurance Company, I evaluated liability exposure and investigated workers compensation claims through reviews of medical, legal, employment, and financial documentation. I hold an All Lines Adjuster license.

Experience

Work history, roles, and key accomplishments

Texas Mutual Insurance Company logoTC

Indemnity Workers Compensation Adjuster

Apr 2024 - Nov 2025 (1 year 7 months)

Managed a high-volume caseload of approximately 90 complex claims, evaluated liability exposure, and analyzed risk factors through detailed review of medical, legal, employment, and financial documentation. Investigated complex claims scenarios and applied regulatory statutes to determine compensability and exposure.

DU

Consumer Lending Consultant

Delta Community Credit Union

Jan 2018 - Mar 2022 (4 years 2 months)

Processed and submitted complete consumer loan applications while ensuring accuracy, regulatory compliance, and adherence to underwriting guidelines. Conducted preliminary credit analysis by reviewing credit reports, calculating debt-to-income ratios, and verifying income documentation.

RB

Vault Teller

Oct 2010 - Apr 2012 (1 year 6 months)

Managed daily vault operations, including balancing high-volume cash holdings, distributing funds to teller lines, and reconciling cash shipments. Oversaw teller drawer audits and supported end-of-day balancing to ensure accuracy across all branch transactions.

Education

Degrees, certifications, and relevant coursework

MS

Morrow High School

High School Diploma, General Studies

Completed general studies curriculum at Morrow High School.

Tech stack

Software and tools used professionally

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