Rebecca Rymon
@rebeccarymon
Dedicated customer service professional with expertise in loan processing.
What I'm looking for
I am a dedicated customer service professional with extensive experience in loan processing and a strong commitment to delivering exceptional client support. My career has been defined by my ability to manage high-volume pipelines efficiently while maintaining accuracy and compliance with regulatory standards. I thrive in fast-paced environments and excel at multitasking, ensuring that clients receive timely updates and guidance throughout the lending process.
Throughout my career, I have developed strong analytical skills that enable me to assess creditworthiness and evaluate applicant eligibility effectively. My attention to detail is paramount, as I meticulously verify documentation and ensure that all loan applications meet the necessary requirements. I take pride in my ability to communicate clearly and effectively with clients, helping them navigate the complexities of loan products and services.
I am eager to join a forward-thinking organization that values professionalism and innovation. My goal is to contribute my skills and experience to a collaborative team environment, where I can continue to grow and make a positive impact on both clients and colleagues.
Experience
Work history, roles, and key accomplishments
Assistant Business Lending Specialist
Small Business Lending, LLC, a subsidiary of Newtek Bank, N.
Jan 2022 - Present (3 years 7 months)
Effectively set client expectations, deliver timely status updates, and establish clear deadlines to ensure a seamless lending process. Manage a pipeline of 100-140 prequalified loans and 60-80 underwriting or approved loans, maintaining accuracy and efficiency throughout each stage.
Loan Processor
Cross Country Mortgage LLC
Jan 2020 - Dec 2022 (2 years 11 months)
Managed a pipeline of loans, ensuring all were processed to meet key milestone dates and established guidelines. Ordered appraisals, titles, and other necessary documents while preparing disclosures to meet closing deadlines.
Loan Partner
Cross Country Mortgage LLC
Jan 2020 - Dec 2022 (2 years 11 months)
Took leads from loan officers and interviewed clients to begin the loan process for various loan types. Served as the primary point of contact for borrowers, assisting with document collection and providing loan status updates.
Member Financial Specialist
UNIFY Financial Credit Union
Jan 2018 - Dec 2020 (2 years 11 months)
Assisted in the lending process to reduce loan cycle time by interacting with customers and supporting loan officers. Proactively managed workflow to ensure loan files met key milestone dates and performed pre-closing and post-closing due diligence.
Financial Representative
SunTrust Bank
Jan 2016 - Dec 2018 (2 years 11 months)
Handled FHA/VA and Conventional loans, ensuring they were processed in accordance with established guidelines and Truth in Lending rules. Coordinated mortgage loan closings and prepared opening packages and disclosures in a timely fashion.
Education
Degrees, certifications, and relevant coursework
Secure Info-Tech Solution
Certificate Program, Software Testing
2016 - 2016
Completed a Certificate Program focusing on software testing tools such as ALM and Selenium. Also gained proficiency in database testing with SQL Plus and 508 compliance tools like JAWS.
Northern Virginia Community College
Associate of Science, Information Technology
2013 - 2016
Completed an Associate of Science degree in Information Technology. The curriculum focused on foundational IT concepts and skills.
Cantonment College
Bachelor of Business Administration, Business Administration
2008 - 2012
Completed a four-year Bachelor of Business Administration degree. The program emphasized Accounting, Management, Marketing, Secretarial Science, Statistics, English, and General Science.
Jessore Government Girls High School
Secondary School Certificate, Business Administration
1996 - 2007
Completed a School Certificate degree in Business Administration. The curriculum included Accounting, Management, Business Entrepreneurship, English, Mathematics, Economics, and Accounting.
Availability
Location
Authorized to work in
Job categories
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