Open to opportunities

Eric Theodore Ahmed Barahona

@erictheodoreahmedbar

Message

Bilingual customer service and interpreter skilled in operations, coordination, and digital client management.

Argentina

Message

What I'm looking for

I seek roles that leverage my bilingual interpretation and customer service skills in organized, collaborative environments with opportunities to manage operations and use digital CRMs.

I am a bilingual (English–Spanish) customer service professional and consecutive interpreter with hands-on experience in retail, food service management, and over-the-phone interpretation. I perform consecutive interpretation for medical, educational, social services and emergency calls, coordinate three-way calls, and complete intake forms with accurate data entry.

My background includes cash handling, inventory control, supplier coordination, opening/closing responsibilities, and using CRM and digital platforms to manage orders and client interactions. I have managed street food operations, supervised daily store tasks, and completed freelance character illustration commissions with client communication, progress updates, and payment follow-up.

I bring clear professional communication, strong organization, adaptability across in-person and remote contexts, and administrative management skills that help streamline operations and improve customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Over-the-Phone Interpreter

Current

Freelance

Jul 2024 - Present (1 year 11 months)

Provided consecutive interpretation (Spanish–English) for medical, educational, social services and emergency (911) calls, coordinated three-way calls, and completed accurate intake forms and data entry.

consecutive interpretation Medical Interpretation Data Entry Three Way Call Coordination Customer Service

Current

Digital Artist — Character Illustrator

Current

Freelance

Jan 2021 - Present (5 years 5 months)

Created custom character designs and delivered commissioned illustrations, managed client communications, progress updates, platform CRM orders and payment follow-up.

Client Communication CRM Project Management

Customer Service Representative

Contact

Jan 2024 - Mar 2024 (2 months)

Managed cash handling, inventory control, wholesale purchasing, opening/closing procedures and restocking for a convenience store kiosk, ensuring accurate transactions and store upkeep.

Inventory Control Purchasing Customer Service Point of Sale

Produce Associate

Produce Store

Dec 2023 - Jan 2024 (1 month)

Weighed produce, calculated totals and processed payments, arranged displays for visual appeal, assembled and delivered customer orders, and supported bilingual customer interactions.

Produce Handling Cashiering Assembly Visual Merchandising Customer Delivery Bilingualism Customer Service

Store Assistant

General Store

Oct 2023 - Nov 2023 (1 month)

Restocked shelves, managed backroom inventory, assisted customers locating products, maintained cleanliness and implemented loss-prevention measures.

Stocking Inventory Management Loss Prevention CRM

Manager — Street Food Stand

Street Food Stand

Jan 2023 - Oct 2023 (9 months)

Managed daily operations including customer service, cooking, cleaning, inventory tracking, supplier ordering, payments and urgent issue coordination with the owner.

Operations Management Food Preparation Customer Service Team Leadership