Open to opportunities

Sofia Cattolica

@sofiacattolica

Message

I deliver bilingual customer service and manage business operations efficiently.

Argentina

Message

What I'm looking for

I'm seeking opportunities in dynamic environments where I can apply my customer service, communication, organization, and business management skills while continuing my English teaching studies.

I've provided personalized customer service, managed sales, and handled end-to-end production for my crochet clothing business, from design and tailoring through delivery and supplier negotiations.

At a local convenience store, I managed checkout payments, restocked products, organized inventory, and monitored stock and expiration dates. I work comfortably in Spanish and English and bring strong organization, adaptability, and communication to customer-facing environments.

I'm currently studying English teaching at UNT's Faculty of Philosophy and Letters while building on my UX/UI design, social media, and audience engagement experience.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Crochet Clothing Business

Jan 2023 - Dec 2024 (1 year 11 months)

Provided personalized customer service and managed comprehensive production including design, tailoring, and delivery. Administered social media for sales and promotion and negotiated with suppliers.

Customer Service Social Media Management Organization Negotiation