Eric Manyala
@ericmanyala
Seasoned Banker and Project Specialist with a track record of working with cross-functional teams.
What I'm looking for
As a seasoned banker and project specialist, I possess a strong track record of working with cross-functional teams to deliver results. With a Master's in Business Administration and a Bachelor of Commerce in Business Administration and Management, I have developed a unique blend of skills in project management, research, and development. My experience in the banking industry has equipped me with the ability to prioritize tasks, manage resources, and drive results with integrity and quality.
Throughout my career, I have demonstrated my ability to collaborate with managers, project teams, and external stakeholders to define project scope, plans, and resource requirements. I have also developed and implemented systems and processes to improve organization efficiency, and have a proven track record of resolving problems and improving customer service.
In addition to my technical skills, I possess excellent communication, analysis, and people management skills, which have enabled me to effectively liaise with internal and external stakeholders, and to train and develop teams to achieve their full potential.
Experience
Work history, roles, and key accomplishments
Electronic Support and Reconciliation Officer
Jun 2013 - Dec 2020 (7 years 6 months)
*Supervised electronic channel platform reconciliations, ensuring accuracy and quality assurance. Trained branches on reconciliations and compliance, while developing strategies for client acquisition.
Junior Officer
Imperial Bank of Kenya
Apr 2011 - Jun 2013 (2 years 2 months)
Contributed to cash receipt processing and client assistance while promoting cross-selling of banking products. Managed loan processing and reconciliations to enhance service delivery.
Deputy Presiding Officer
Independent Electoral and Boundaries Commission
Sep 2010 - Oct 2010 (1 month)
Trained clerks for civic voter education and maintained order during elections. Managed vote tallying and ensured effective communication among stakeholders.
Registration Clerk
Independent Electoral and Boundaries Commission
Sep 2010 - Oct 2010 (1 month)
Improved voter register data entries and addressed voter queries regarding the election process, ensuring clarity and compliance.
Voter Inspection and Verification Clerk
Independent Electoral and Boundaries Commission
Mar 2010 - Apr 2010 (1 month)
Updated and verified voter information for national elections, ensuring accuracy and addressing voter inquiries effectively.
Intern
Consolidated Bank of Kenya
Jan 2010 - Jan 2010 (0 months)
Executed customer transactions and improved customer service by addressing issues and providing account information.
Supervisor
Kenya National Bureau of Statistics
Sep 2009 - Oct 2009 (1 month)
Reviewed questionnaires and provided training for enumerators, ensuring accuracy in mapping and data collection for statistical surveys.
Education
Degrees, certifications, and relevant coursework
Eric hasn't added their education
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