EYErickson Yap
@erickyap
A problem solver with over 20 years’ IT & product strategy, delivery and management experience.
New ZealandWhat I'm looking for
I am a seasoned IT professional with over 20 years of experience covering IT strategy, delivery, product management, operations, account management, and leadership across multiple industries in Asia, Australia, and New Zealand.
I have a strong focus on understanding customer pain points and outcomes, synthesising information well, connecting the dots, fit for purpose and customer-centric design, hands-on yet structured approach, and overall pragmatic leadership and execution.
I have always seized opportunities where I can capitalise on my key competencies and carved paths to roles that I am passionate about. Central to this approach are my strong customer orientation & empathy, innate organisational skills, attention to detail, team collaboration, servant leadership, outcome-focused mindset, and good work ethics.
Experience
Work history, roles, and key accomplishments
MATechnical Product Manager
MATTR
Oct 2022 - Apr 2024 (1 year 6 months)
Represented the voice of the customer and defined the product vision and strategy. Led multiple product discovery work to define requirements and understand customer pain points. Completed implementation and go-to-market activities for new product offerings. Collaborated with agile squads to ensure on-time and in-scope delivery.
Product Manager
Compono
Jan 2022 - Sep 2022 (8 months)
Represented the voice of the customer and defined the product vision and strategy. Led multiple product discovery work to define requirements and understand customer pain points. Completed implementation and go-to-market activities for new product offerings. Collaborated with agile squads to ensure on-time and in-scope delivery.
Product Owner
Coretex
May 2019 - Apr 2020 (11 months)
Managed the Cold Chain solution implementation. Led the technical component of the digital insurance offering. Managed Lion Nathan projects. Managed complex BPO projects for Deutsche Bank.
Senior Manager, Digital
EY
Aug 2011 - May 2018 (6 years 9 months)
Led account management responsibilities for large scale projects. Managed transformation programmes for medium to large clients. Managed enterprise SaaS delivery projects. Managed project implementations using industry delivery methodologies and frameworks.
Senior Business Analyst
Xero
May 2007 - Jan 2009 (1 year 8 months)
Completed business analysis work using Agile methodology. Collaborated with agile squads to define scope and milestones. Managed the product backlog using JIRA. Led multiple RPA engagements and product-based initiatives.
IT Consultant
Unisys, Tower Insurance, Deutsche Bank, Trend Micro, GlaxoSm
Apr 1999 - Apr 2007 (7 years 11 months)
Provided IT consulting services to various companies. Completed pre-sales activities for enterprise software products. Managed RFP responses. Provided business architecture leadership and technical advice. Managed distributed teams.
Education
Degrees, certifications, and relevant coursework
Erickson hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
New ZealandAuthorized to work in
Salary expectations
Job categories
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