Erick Norsetter

Build and maintain the Field Operations calendar for service calls, site surveys, and sign installations. Assign crews and subcontractors, secure permits and equipment, and manage OSHA certifications and safety compliance.

Managed residential remodeling projects from signed contract through completion. Built project schedules in Smartsheet, coordinated subcontractors, prepared change orders in Sage, and served as Salesforce administrator.

Launched an in-house trucking operation for steel pickup and delivery, including purchasing semi trucks and trailers and hiring drivers. Oversaw daily plant operations and managed the production crew through the galvanizing process.

Designed, hand-built, and tested phone and ELD mounting prototypes for various vehicles. Led a sales team and drove B2B and B2C new business, using NetSuite and Salesforce to manage accounts and orders.

Managed daily store operations and staff, handled accounts payable and receivable, and drove pickup and delivery routes. Unloaded freight by forklift and performed tire mounting and repairs.

Started as a part-time dock worker and was promoted to Operations Manager, managing 30 dockworkers, office staff, and drivers. Planned routes, dispatched drivers, and handled OS&D, billing, and cash reports.

Led the footwear department, including employee scheduling, pricing, floor layout, and freight. Fitted runners through gait analysis.

Completed high school education.