Seeking an international opportunity in events and customer experience where I can use my skills, grow professionally, and contribute to outstanding results
Open to opportunities
erick morais
@erickmorais
International customer service professional with hospitality, events, and education experience, focused on people, solutions, and results.
BrazilWhat I'm looking for
Customer-focused and adaptable professional with international experience in resorts and cruise ships, where I worked as a Youth Counselor, developing strong communication, problem-solving, and interpersonal skills while working with people from diverse cultural backgrounds. I currently work as a Corporate Events Agent, providing high-quality customer service and managing client needs in fast-paced environments.
I hold degrees in Pedagogy and Neuropsychopedagogy, complemented by professional training in Sales, Emotional Intelligence, Time Management, and Full-Stack Project Management. I bring a unique combination of people skills, international experience, education, organization, and customer service expertise.
I am highly motivated to join an international team where I can contribute with my experience, learn continuously, and deliver exceptional customer experiences and measurable results.
Experience
Work history, roles, and key accomplishments
Current
Event Agent Coordinator
Hotel Nacional Inn Sao Carlos
Jan 2026 - Present (8 months)
Responsible for coordinating corporate events, assisting clients throughout the planning process, managing event details and logistics, coordinating with internal teams and suppliers, and ensuring a high-quality experience from initial contact to event completion.
I was part of one of the biggest entertainment cruise lines. I used to work with children as well as family activity, enhaicing their experience during their trip. At the same role, I had to report to shore side all kind of paper work regarding the children center so they could keep on track about everything was happening and provide us feedback regarding the working station
Education
Degrees, certifications, and relevant coursework
Faculdade de Ciencias e Letras de Araraquara
Pedagogy, Education
Grade: 8
Dynamic Group
Project Management Full Stack, Projects
Grade: Certified
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
BrazilAuthorized to work in
Salary expectations
30k-60k USD
Job categories
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