Open to opportunities

Sara Jacobsen

@sarajacobsen

Message

Detail-oriented administrative professional

Canada

Message

What I'm looking for

Seeking a dynamic administrative role in a fast-paced environment where I can utilize my skills and experience to contribute to a team and enhance productivity.

As a highly organized and detail-oriented administrative professional, I bring extensive experience in team management and operational support to the table. With a proven ability to enhance productivity through effective communication, problem-solving, and multitasking, I am eager to contribute to a dynamic administrative team in a fast-paced environment.

Throughout my career, I have demonstrated my ability to manage onboarding and training processes, develop and execute marketing campaigns, and handle customer correspondence. My experience in budget oversight, resource allocation, and program logistics has allowed me to effectively deliver programs and services.

With a strong background in customer service and a passion for creating a welcoming atmosphere, I am confident in my ability to provide exceptional service and support to any organization.

Experience

Work history, roles, and key accomplishments

Current

Hostess

Current

Somewhere Dine Bar

Feb 2022 - Present (3 years 3 months)

Warmly greeted and seated guests, ensuring a welcoming atmosphere. Managed reservations using OpenTable, optimizing table turnover and accommodating special requests.

Customer Service Reserving Guest Inquiries

Director of Administration

True North Sports Camps

Mar 2022 - Jul 2023 (1 year 4 months)

Managed onboarding and training processes for seasonal staff, ensuring compliance with company standards. Developed and executed email marketing campaigns, resulting in a 20% increase in program registrations.

Time Management Data Management Team Collaboration Customer Relationship Management

Neighbourhood Day Camp Coordinator

YMCA of the National Capital Region

Feb 2022 - Feb 2023 (1 year)

Oversaw administrative functions for multiple camp locations, ensuring effective program delivery. Collaborated with local agencies to create partnerships and improve community engagement.

Administrative Support Resource Allocation Community Engagement Partnership Development

Waitress

Lowertown Brewery

Apr 2021 - Nov 2021 (7 months)

Delivered knowledgeable service about menu items, enhancing customer decision-making. Fostered an enthusiastic dining environment, resulting in increased customer satisfaction.

Customer Service Dining Environment

Behavioral Therapist

Emerging Minds

Jan 2020 - Apr 2021 (1 year 3 months)

Provided crisis counseling and intervention, supporting students' needs in various settings. Developed individualized treatment plans based on clinical assessments to address specific challenges.

Counseling Clinical Assessment Treatment Planning Documentation

Child, Family & Youth Program Director

YMCA YWCA

Jan 2019 - Jan 2020 (1 year)

Coordinated program logistics, including hiring and training staff for various youth programs. Developed promotional materials to increase awareness and participation in community events.

Community Engagement

Camp Director

Parc Regional Saint-Bernard-de-Lacolle

Jan 2017 - Sep 2018 (1 year 8 months)

Hired, trained, and managed camp staff, ensuring quality program delivery and safety standards. Developed and maintained camper files, ensuring confidentiality and compliance with regulations.

Program Development Confidentiality

Waitress

Burger Bob's

Jan 2014 - Jan 2017 (3 years)

Provided attentive service, leading to repeat business and positive reviews. Collaborated with team members to ensure efficient operations during peak hours.

Customer Service Team Collaboration Peak Hour Operations