Erica Crespo
@ericacrespo
Experienced customer service professional with strong problem-solving skills.
What I'm looking for
My name is Erica Nyome Crespo, and I am an experienced customer service professional with a strong background in various roles, including receptionist and activities assistant. I have developed essential skills in time management, adaptability, and problem-solving through my diverse work experiences. My journey began as a CNA student, where I learned the importance of compassion and attention to detail while assisting patients in a nursing and rehabilitation setting.
In my most recent role as an activities assistant at CareOne in Livingston, I was responsible for hosting engaging activities for elderly residents, focusing on arts and crafts as well as physical exercises. This role not only honed my organizational skills but also reinforced my ability to manage large groups effectively. Additionally, my experience as a receptionist at various organizations has equipped me with strong communication skills and the ability to multitask efficiently in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Receptionist
Linden Wax and Skincare
Jul 2024 - Aug 2024 (1 month)
Managed client appointments, including scheduling, rescheduling, and check-ins/check-outs. Conducted confirmation calls and maintained salon cleanliness.
Activities Assistant
CareOne in Livingston
Feb 2024 - May 2024 (3 months)
Organized and led daily activities for elderly residents, focusing on arts, crafts, and physical exercises. Managed large groups of seniors and assisted kitchen staff with meal service.
Receptionist
Rozimen - Action Group Staffing
May 2023 - Jul 2023 (2 months)
Managed administrative tasks including collecting rent, answering maintenance calls, and handling paperwork. Performed filing, faxing, and sorting duties efficiently.
CNA Student
Cranford Nursing and Rehab
Jan 2023 - Apr 2023 (3 months)
Assisted patients with daily needs, including passing food trays, water cups, and making beds. Transferred patients to different units and responded to call lights promptly.
Education
Degrees, certifications, and relevant coursework
Job Corps
High School Equivalency, General Studies
Achieved high school equivalency through the Job Corps program. Developed foundational knowledge and skills for further education and career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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