Ricky User

Provided various administrative, clerical, and personal care services to private pay clients, including document preparation, research, deadline management, errands, and advocacy.

Offered pet care services at clients' homes including feeding, walking, grooming, medication administration, and overnight sitting. Provided transportation for pets to vet appointments and daycare.

Provided childcare for families with children of all ages, from infants to school-age, including overnight care. Studied child psychology and behavioral issues in adolescents.

Performed research to locate prospects and used cold calling and other outreach methods to introduce the company and sign up clients. Maintained daily outreach logs and stayed in contact with prospects throughout onboarding.

Prepared and served lunch for approximately 200 students daily, managed inventory, and cleaned kitchen and dining areas. Promoted to cafeteria/kitchen lead after one school year.

Worked as an apprentice to the owner, assisting with running groups and classes and helping with nightly clean up.

Spoke to various groups and businesses about Meta House's mission and accomplishments to raise awareness and funds. Demonstrated excellent public speaking skills and ability to connect with audiences.

Attended vendor events to sign up prospective customers, contacted leads, and handled all sales.

Assisted the Executive Director with filing, faxing, and general office duties. Attended meetings with county and state representatives and took over grant writing duties.

Researched and contacted individuals in the nonprofit sector to speak at conventions in various cities and states.

Greeted and registered clients, oversaw cleanliness of the salon, assisted employees and clients, and provided nail services as a licensed technician.

Pursued a Bachelor's degree in Social Work but did not obtain the degree.

Completed an Associate's degree in AODA (Alcohol and Other Drug Addictions) from MATC.

Pursued an Associate's degree in Event Management/Meeting and Event Planning but did not obtain it due to previous degree.

Earned an Associate's degree in Psychology/Human Services from College of DuPage in 2007.

Earned an Associate of Arts in Psychology and Human Services from College of DuPage.