Erfan Rouzban

I am a motivated and hardworking customer support specialist who delivers accurate, adaptable remote assistance and strong communication in fast-paced environments.

I have supported customers and sales at a refrigerator parts company, assisted in a goldsmith workshop, and provided remote customer support via chat and email for international clients, handling scheduling, follow-ups, order coordination and basic inventory support.

I bring persistence, attention to detail, and a fast-learning mindset, with fluency in English and experience using Microsoft Office as well as CRM tools such as HubSpot and Apollo.

I thrive in collaborative remote teams, am dedicated to achieving team goals, and am eager to grow within international opportunities where I can contribute reliably and continue learning.