Sina Morowati

I am a motivated Customer Support Specialist with over 2 years of experience in providing top-notch support in fast-paced, technology-driven environments. My journey has equipped me with the skills to manage multiple communication channels effectively, troubleshoot technical issues, and ensure customer satisfaction. I am adept at using customer support tools like Zendesk, Slack, and JIRA, which allows me to deliver empathetic and effective support while optimizing internal processes.

In my current role at Dade Gostar, I have successfully delivered exceptional customer support, ensuring satisfaction within SLAs and collaborating with cross-functional teams to address customer concerns. My previous experience at Mealzo, a UK-based platform, further honed my skills in managing customer interactions through live chat, email, and phone support. I am passionate about leveraging my skills in a fast-growing company like Medely to contribute to the healthcare industry and improve customer experiences.