Looking for a job

freelancer User

@freelanceruser1

Message

I resolve customer issues through live chat and email while supporting sales, websites, and online communication.

Iran

Message

What I'm looking for

I'm looking for a remote customer support role where I can handle live chat and email communication, resolve customer issues, support relationships, and contribute independently across shifts.

I've provided real-time customer support through live chat and email, managing daily conversations in Crisp, resolving issues, handling complaints, and escalating complex cases when needed.

I also support sales relationships, website administration, and online content updates. Alongside customer service, I create SEO-friendly English and Persian content, translate accurately, and bring fluent English communication to remote and night-shift work.

Experience

Work history, roles, and key accomplishments

Online Customer Support Specialist & Website Administrator

Freelance

Jan 2022 - Dec 2025 (3 years 11 months)

Provided real-time customer support via live chat and email, resolving issues and managing daily conversations using Crisp. Handled complaints, escalated complex issues, and supported sales and website administration.