Yashar Zalaki
@yasharzalaki
Versatile Support Specialist skilled in handling data, technical issues and personnel support tasks
What I'm looking for
As a self-motivated and attentive support specialist, I have honed my skills in handling data, technical issues, and personnel support tasks in distributed environments. With [Number] years of experience in the industry, I possess a strong attention to detail, effective communication skills, and a solid history of tackling diverse and challenging requirements.
I am well-versed in technical writing and have worked in 24/7 uptime environments, ensuring seamless operations during peak periods. My technical profile includes proficiency in Microsoft Office, Google Drive, and technical assistance.
I am a licensed support agent with a strong professional telephone demeanor, excellent customer service skills, and experience in account management. I am always ready to work 24 hours a day to ensure client satisfaction.
Experience
Work history, roles, and key accomplishments
Support Agent
Site Support Specialist
Jan 2020 - Sep 2023 (3 years 8 months)
Maintained servers and systems to keep networks fully operational during peak periods. Tested new software and hardware prior to deployment. Researched and identified solutions to technical problems.
Education
Degrees, certifications, and relevant coursework
Yashar hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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