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Eramenzele Favour

@eramenzelefavour

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Detail-oriented administrative assistant specializing in customer service, data entry, and organized office support.

Nigeria

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What I'm looking for

I seek a role providing administrative and customer service responsibilities in a collaborative, organized team where I can improve processes, maintain accurate records, and support efficient operations.

I am an administrative professional with hands-on experience in customer service, data entry, and virtual administrative support, consistently delivering accurate record keeping and timely task completion. I have supported teams in fast-paced environments, improved follow-up efficiency, and maintained high customer satisfaction through clear communication and meticulous documentation.

My achievements include resolving the majority of customer inquiries on first contact, organizing large volumes of files and appointments with near-perfect accuracy, and contributing to process improvements such as reduced manual effort through inbox automation and stronger invoice and inventory tracking. I bring a dependable, adaptable work ethic and proficiency in Microsoft Office and Google Workspace.