mary oboh
@maryoboh
Experienced Administrative Assistant
What I'm looking for
As a seasoned Administrative Assistant, I bring a strong background in data entry, email management, and customer support to the table. With a proven track record of meeting deadlines, prioritizing tasks, and maintaining high accuracy in data handling, I am confident in my ability to excel in a remote environment.
Throughout my career, I have consistently demonstrated strong organization and communication skills, allowing me to efficiently handle tasks and exceed client expectations. My experience as a Customer Service Representative has honed my ability to manage high-volume calls and improve first-call resolution rates.
In addition to my technical skills, I possess excellent project management and document organization abilities, ensuring seamless execution of tasks and projects.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Company Name
Aug 2022 - Present (2 years 10 months)
Managed 50+ calls daily with a 90% satisfaction rate and improved first-call resolution by 15%
Virtual Assistant
Daniel Keys Tech Hub
Sep 2023 - Present (1 year 9 months)
Managed calendars, emails, and document tasks with 98% accuracy and met deadlines and exceeded client expectations
Manager
AJ Beauty Palace and Spa
Jul 2022 - Dec 2022 (5 months)
Exceeded monthly targets by 15% and optimized inventory costs, enhanced team productivity and service quality
Education
Degrees, certifications, and relevant coursework
mary hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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