Enrico Di Martino
@enricodimartino
Customer care and back office at E-PLANET CINEMAS, handling ticket sales, customer requests, and first-level support.
ItalyWhat I'm looking for
At E-PLANET CINEMAS, I handled ticket sales and customer requests, sharing information about schedules, services, and showtimes. I also checked access and helped resolve first-level issues.
During busy periods, I supported cinema operations and handled cash transactions, working with the team across different areas.
At H.C.S. S.R.L., I completed and checked transport documents, recorded material certificates, and organized archives. I also handled calls, welcomed customers, and entered company information according to internal procedures.
On my personal project, EDM ECOTANK, I manage a social media page about aquariums. I create content, plan posts, respond to users, and review basic statistics.
Experience
Work history, roles, and key accomplishments
Gestione autonoma pagina social
EDM Ecotank
Jan 2026 - Present (8 months)
Managed a personal social media page dedicated to aquariums, creating content and texts, planning publications, responding to users, and reading basic statistics.
Addetto alla biglietteria e assistenza clienti
E-Planet Cinemas
Dec 2023 - Dec 2025 (2 years)
Managed ticket sales and customer requests, provided information on schedules and services, controlled access, supported during peak times, and resolved first-level issues. Handled cash operations and collaborated daily with the team.
Impiegato amministrativo junior
H.C.S. S.R.L.
Nov 2019 - Aug 2020 (9 months)
Compiled and checked transport documents, registered material certificates, and archived records. Managed the switchboard, routed calls, welcomed clients, and provided administrative support.
Education
Degrees, certifications, and relevant coursework
IIS Fermi Eredia
Diploma di scuola secondaria superiore, Tourism, Hospitality and Front Office
Grade: 90/100
Diploma di scuola secondaria superiore with a focus on tourism, hospitality, and front office, including business organization, English, and French.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Salary expectations
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