Open to opportunities

Enokwei Perez

@enokweiperez

Message

I resolve web application and customer technical issues through clear remote support.

Cameroon

Message

What I'm looking for

I'm looking for a remote technical support or application support role where I can troubleshoot user issues, provide clear guidance, document solutions, and continue building my web development and software support skills.

I provide freelance web development and digital support, diagnosing website, software, configuration, and user issues from investigation through resolution.

At Creative Infiny, I developed and maintained Laravel web applications using PHP, JavaScript, HTML, CSS, and MySQL while designing user-focused digital products and supporting users through development, testing, implementation, and maintenance.

I've also supported international customers for Williams-Sonoma and Intuit TurboTax, guiding users through digital services, documenting cases, and escalating complex issues with patience and clear communication.

Experience

Work history, roles, and key accomplishments

Current

Freelance Web Developer and Digital Support

Current

Self Employed

Jan 2019 - Present (7 years 7 months)

Provided technical support and digital assistance to individuals and businesses using websites, web applications, software systems, and online platforms. Diagnosed and resolved technical issues, guided users through troubleshooting, and documented solutions.