Hyppolite Takoua Foduop
@hyppolitak
Skilled software engineer specializing in web development and customer support.
CameroonWhat I'm looking for
I am a dedicated software engineer with a strong background in web development and customer support. My journey began with a Bachelor of Technology in Software Engineering, and I have since honed my skills through various roles, including WordPress Developer and Software Engineer. I thrive in dynamic environments where I can leverage my technical expertise to create custom solutions and enhance user experiences.
Throughout my career, I have successfully collaborated with clients and teams to deliver high-quality projects. My experience spans across multiple industries, where I have utilized a diverse tech stack, including PHP, JavaScript, and various frameworks. I am passionate about continuous learning and have recently completed professional certifications in cPanel and JavaScript Foundations, further solidifying my commitment to excellence in the tech field.
Experience
Work history, roles, and key accomplishments
WordPress Developer
DOHTECH SOLUTIONS
Sep 2023 - Present (1 year 8 months)
As a WordPress Developer, I build custom WordPress solutions, implement website functionalities using PHP, HTML, CSS, and JavaScript, and integrate third-party APIs. I collaborate with clients and design teams to deliver effective web solutions.
Software Engineer & Trainer
Independent worker
Feb 2022 - Aug 2023 (1 year 6 months)
Worked as a Software Engineer and Trainer, providing web development services for various clients and volunteering for EOS Academy. Responsibilities included developing websites and training young trainees in programming.
WordPress Support Specialist
Automattic Inc.
Mar 2021 - Feb 2022 (11 months)
Provided support for WordPress.com and A8C products, utilizing Zendesk for ticketing. Responsibilities included troubleshooting issues, customizing WordPress sites, and advising users on SEO strategies.
Web Support Specialist
Strikingly Inc.
May 2020 - Oct 2020 (5 months)
Supported Strikingly users with website building and online store setup. Responsibilities included using Zendesk and Live Chat for customer support, adding custom code, and providing SEO solutions.
Operations Technical Support Representative
TELUS International Philippines
Mar 2019 - Mar 2020 (1 year)
Provided technical support for TELUS Business Internet services. Responsibilities included troubleshooting user issues, assisting with billing, and documenting cases.
Customer Support Representative
C3 CustomerContactChannels
Jul 2018 - Oct 2018 (3 months)
Supported VTECH products by addressing customer inquiries and troubleshooting issues. Responsibilities included using Avaya IX Contact Center and Oracle Siebel CRM.
Helpdesk Technician
PRECOME IT & COMMUNICATION SERVICES
Feb 2017 - Jan 2018 (11 months)
Provided after-sales service and technical support for Windows and Linux operating systems. Responsibilities included diagnosing and maintaining PCs.
Software Developer - Internship
La Centrale Informatique (La LCI)
Jun 2017 - Sep 2017 (3 months)
Maintained and improved a hybrid mobile application and worked on an online catering platform project. Responsibilities included web development and project analysis.
Web Developer - Internship
CSS ENGINEERING
Feb 2017 - May 2017 (3 months)
Built client websites using WordPress CMS and set up online stores with WooCommerce. Responsibilities included translating web content and providing SEO solutions.
Operations and Maintenance Technician - Internship
Cameroonian Society of Dairy Products CAMLAIT
Aug 2013 - Sep 2013 (1 month)
Assisted in the maintenance of production equipment and worked on an academic project for an automated packaging system.
Education
Degrees, certifications, and relevant coursework
University Institute of the Coast
Bachelor of Technology, Software Engineering
2015 - 2016
Higher Institute of Advanced Technologies and Management
Higher National Diploma, Industrial Data Processing
2012 - 2015
Ranked 7th nationally in the Higher National Diploma in Industrial Data Processing.
University of Buea
Diploma, Electrical and Electronics Engineering
2011 - 2012
UUUniversity of South Africa - UNISA
Certificate, Access Program
2010 - 2011
Classical High School of Bafoussam
High School Certificate, Physical Sciences
2008 - 2009
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Salary expectations
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