Hyppolite Takoua F
@hyppolitak
Graduate software engineer specializing in Web development and Bilingual (FR/EN) customer support.
CameroonWhat I'm looking for
I am a graduate software engineer with extensive experience in Bilingual (French/English) tech and customer support, WordPress, and Web Development. My journey began with a Bachelor of Technology in Software Engineering, and I have since honed my skills through various roles, including WordPress Developer and Software Engineer. I thrive in dynamic environments where I can leverage my technical expertise to create custom solutions and enhance user experiences.
Throughout my career, I have successfully collaborated with clients and teams to deliver high-quality projects. My experience spans across multiple industries, where I have utilized a diverse tech stack, including PHP, JavaScript, and various frameworks. I am passionate about continuous learning and have recently completed professional certifications in cPanel and JavaScript Foundations, further solidifying my commitment to excellence in the tech field.
Experience
Work history, roles, and key accomplishments
WordPress Developer
DOHTECH SOLUTIONS
Sep 2024 - Present (10 months)
As a WordPress Developer, I build custom WordPress solutions, implement website functionalities using PHP, HTML, CSS, and JavaScript, and integrate third-party APIs. I collaborate with clients and design teams to deliver effective web solutions.
Software Engineer & Trainer
Independent worker
Feb 2022 - Sep 2024 (2 years 7 months)
Worked as an Independent Software Engineer and Trainer, providing web development and consultation services for various clients such as H-Elect Sarl, Precome Engineering, Netnoh Finance, CodeAutCam, and also volunteering for EOS Academy. Responsibilities included developing websites and web application, setting up professional emails, supporting end-users, and training IT students in programming.
AIProvided support for WordPress.com and A8C products, utilizing Zendesk for ticketing. Responsibilities included troubleshooting issues, customizing WordPress sites, and advising users on SEO strategies.
SISupported Strikingly users with website building and online store setup. Responsibilities included using Zendesk and Live Chat for customer support, adding custom code, and providing SEO solutions.
TPProvided technical support for TELUS Business Internet services. Responsibilities included troubleshooting user issues, assisting with billing, and documenting cases.
CCSupported VTECH products by addressing customer inquiries and troubleshooting issues. Responsibilities included using Avaya IX Contact Center and Oracle Siebel CRM.
Helpdesk Technician
PRECOME IT & COMMUNICATION SERVICES
May 2017 - Jan 2018 (8 months)
Provided after-sales service and technical support for Windows and Linux operating systems. Responsibilities included diagnosing and maintaining PCs.
Web Developer - Internship
CSS ENGINEERING
Feb 2017 - May 2017 (3 months)
Built client websites using WordPress CMS and set up online stores with WooCommerce. Responsibilities included translating web content and providing SEO solutions.
Software Developer - Internship
La Centrale Informatique (La LCI)
Jun 2016 - Sep 2016 (3 months)
Maintained and improved a hybrid mobile application and worked on an online catering platform project. Responsibilities included web development and project analysis.
Operations and Maintenance Technician - Internship
Cameroonian Society of Dairy Products CAMLAIT
Aug 2013 - Sep 2013 (1 month)
Assisted in the maintenance of production equipment and worked on an academic project for an automated packaging system.
Education
Degrees, certifications, and relevant coursework
University Institute of the Coast
Bachelor of Technology, Software Engineering
2015 - 2016
Higher Institute of Advanced Technologies and Management
Higher National Diploma, Industrial Data Processing
2012 - 2015
Ranked 7th nationally in the Higher National Diploma in Industrial Data Processing.
University of Buea
Diploma, Electrical and Electronics Engineering
2011 - 2012
UUUniversity of South Africa - UNISA
Certificate, Access Program
2010 - 2011
Classical High School of Bafoussam
High School Certificate, Physical Sciences
2008 - 2009
Tech stack
Software and tools used professionally
Postman
OpenAPI
GitHub
Docker Compose
Cloudflare
Salesforce
MySQL
PostgreSQL
MongoDB
Shopify
PrestaShop
WooCommerce
Gmail
Node.js
Laravel
Symfony
.NET
Tailwind CSS
Bootstrap
Figma
Adobe XD
Zendesk
Visual Studio
React
jQuery
JavaScript
Python
HTML5
Java
CSS 3
PHP
ExpressJS
Ubuntu
Linux
iOS
macOS
Windows
Google Workspace
Microsoft Office 365
Trello
Asana
ClickUp
Firebase
WordPress
cPanel
TypeScript
Visual Studio Code
Sublime Text
Docker
NGINX
Apache HTTP Server
XAMPP
HelpDesk+
Avaya
SQL
Mattermost
Availability
Location
CameroonAuthorized to work in
Salary expectations
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