Enma Cruz
@enmacruz1
Dedicated patient advocate with a focus on quality care.
United StatesWhat I'm looking for
I am a passionate patient advocate with extensive experience in healthcare support and education. My journey began as a Patient Advocate at South Texas Health System, where I specialized in helping patients navigate eligibility for Medicaid and other government aid programs. My commitment to providing excellent quality care has been the cornerstone of my professional ethos.
In my role as a Patient Liaison at Ingenes Fertility Institute, I worked closely with fertility physicians and patients, ensuring compliance with regulations while monitoring patient progress. This experience honed my ability to communicate effectively and empathetically with patients, guiding them through their healthcare journeys. Additionally, my background in sales and customer service has equipped me with strong leadership and organizational skills, enabling me to exceed expectations in various roles.
Experience
Work history, roles, and key accomplishments
Patient Advocate
South Texas Health System
Jan 2020 - Present (5 years 6 months)
Advocated for patients as an eligibility specialist, determining their eligibility for Medicaid and other government healthcare aid programs, including SSI. Ensured patients received necessary support and education regarding their healthcare options.
Patient Liaison
Ingenes Fertility Institute
Jan 2018 - Present (7 years 6 months)
Served as a patient liaison, collaborating with fertility physicians to monitor patient progress from screening to successful outcomes. Ensured high-quality care and compliance with Federal, State, and HIPAA regulations.
Sales Team Lead
Reliant Energy
Jan 2016 - Present (9 years 6 months)
Led a sales team in the electricity market, developing strategies that consistently exceeded sales targets. Maintained high customer satisfaction through excellent service, leading to sustained customer enrollment.
Sales Advisor/Artist
Tony's Art & Framing
Jan 2014 - Present (11 years 6 months)
Functioned as a sales consultant and artist, creating original artwork for the gallery. Managed sales of various art pieces, frames, and art restoration services, providing detailed estimates for delicate work.
Customer Service Representative
Acevedo Technologies
Jan 2012 - Present (13 years 6 months)
Handled a high volume of calls across multiple brands and companies, providing excellent customer service. Successfully managed diverse inquiries while maintaining a high level of customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Enma hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Enma?
You can contact Enma and 90k+ other talented remote workers on Himalayas.
Message EnmaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
