Eniola Zara Adeye
@eniolazaraadeye
IT Operations Professional at NYC Public Schools, where I standardized device images and security configurations, reducing recurring incidents.
United StatesWhat I'm looking for
At NYC Public Schools, I resolve account access and device triage tickets, manage accounts across Active Directory and Microsoft Entra ID, and support MFA onboarding through Microsoft 365 Admin. I also standardized device images and security configurations, cutting recurring incidents by an estimated 35%.
My security projects at Western Governors University include remediating Azure access misconfigurations, assessing controls against NIST SP 800-53, and investigating a malware incident with Wazuh SIEM. I’m pursuing an MBA in Information Technology and Management, focused on fintech operations.
Experience
Work history, roles, and key accomplishments
Security Incident Support Analyst
NYC Public Schools
Nov 2023 - Present (2 years 11 months)
Resolved password reset, account access, and device triage tickets in ServiceNow, prioritizing by urgency. Managed user accounts and enforced group policies across Active Directory and Microsoft Entra ID, rolling out MFA onboarding via Microsoft 365 Admin.
Desktop Support Analyst Intern
Brooklyn Law School
Oct 2025 - Jan 2026 (3 months)
Executed functional deployment and configuration of 30+ computers using Microsoft 365, Windows tools, and Remote Desktop. Resolved 20+ weekly technical issues involving Wi-Fi, VPN, printers, and network connectivity, maintaining 90%+ first-contact resolution.
Technology & Marketing Operations Intern
To Be Free LLC
Jun 2023 - Sep 2023 (3 months)
Resolved password reset, account access, and device triage tickets in ServiceNow, prioritizing by urgency. Managed user accounts and enforced group policies across Active Directory and Microsoft Entra ID, rolling out MFA onboarding via Microsoft 365 Admin.
Education
Degrees, certifications, and relevant coursework
Western Governors University
MBA, Information Technology and Management
2026 -
Pursuing an MBA in Information Technology and Management, with coursework in financial management, data-driven decision making, and IT project management.
College of Staten Island
Bachelor of Science, Political Science
2019 - 2023
Earned a Bachelor of Science in Political Science from 2019 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Interested in hiring Eniola Zara?
You can contact Eniola Zara and 90k+ other talented remote workers on Himalayas.
Message Eniola ZaraGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
