Brittany Horn

I’m a detail-oriented Quality Assurance Coordinator with nearly 10 years of healthcare and administrative experience, focused on accuracy, regulatory compliance, and continuous improvement. I bring a proven ability to maintain thorough documentation, identify discrepancies, and support cross-functional teams in fast-paced environments.

In my current role, I review claims and documentation for accuracy and compliance, conduct quality audits, and analyze data to surface opportunities for better quality outcomes. I ensure adherence to company procedures and regulatory requirements while keeping detailed records and collaborating to resolve discrepancies.

Previously, as a Dental Assistant / Patient Coordinator, I scheduled and coordinated patient appointments, maintained confidential records while ensuring HIPAA compliance, and handled insurance verification and billing documentation. I consistently updated patient information in electronic systems, supported providers during clinical procedures, and communicated treatment plans with clarity—skills I now apply to operational excellence in QA.