Emy Mann

Developed and executed comprehensive social media strategies, managed accounts across multiple platforms, and engaged with the online community. Conducted audits, influencer campaigns, and created SEO-optimized blog content.

Trained newly hired and existing employees on machinery operation and warehouse operations.

Created social presence through social media and developed relationships within the vendor base. Designed merchandise collections, strategized social presence, scheduled posts and events, and experimented with TikTok.

Planned, implemented, and monitored the company's social media strategy to increase brand awareness and improve marketing efforts.

Oversaw the launch and progress of social media campaigns, increased social media utilization for customer service, and created engaging promotional content.

Received and processed incoming orders, handled materials by sorting, building pallets, transporting pallets, and ensuring safety.

Managed day-to-day operations, reported to general manager, opened and closed the store, counted nightly register and sales totals, assisted with recruiting and interviewing, and managed inventory.

Responsible for retail and phone sales, presented products to clients, provided customer support, and delivered exceptional customer service.

Supervised lifeguard operations and ensured safety at the facility.

Associate degree in Business Management from Northampton Community College from 2015 to 2017.

High school diploma from Pocono Mountain East High School from 2012 to 2015.