Emma Rediker

I’m a customer service professional with experience in retail and client support environments, focused on clear communication, problem-solving, and accurate documentation. I’m known for maintaining confidentiality, working independently, and providing professional support in fast-paced settings.

In my current role as a Personal Support Specialist, I build positive relationships with clients and families through compassionate, professional communication. I coordinate schedules, transportation, and appointments while maintaining detailed, accurate records and resolving concerns promptly.

Previously, I served as a Personal Support Specialist at A&M Homecare, providing exceptional client support in a fast-paced environment. I maintained required reports and paperwork, communicated with clients, families, and healthcare professionals, and managed scheduling, transportation, and daily service coordination with strong attention to detail.

Before that, I worked as a Cashier at Lowe’s, delivering excellent customer service by answering questions, processing transactions accurately, and handling customer concerns professionally. I also supported store operations and loss prevention initiatives while collaborating with team members—skills I bring into the remote customer service role I’m seeking.