Emmanuel Olaniyan
@emmanuelolaniyan
I troubleshoot and optimize Microsoft 365 environments while improving support experiences for enterprise clients.
NigeriaWhat I'm looking for
At Teknowledge, I troubleshoot, configure, and optimize Microsoft 365 solutions for SMB and enterprise clients, delivering remote and onsite support for Office 365 environments.
Previously at Bfree Nigeria, I managed Outlook, SharePoint, and Teams; resolved user account, email, software, and hardware issues; and supported secure data storage, backups, and workflow automation.
I also taught Physics and Computer Science, helping students build programming, computational thinking, and problem-solving skills. I'm passionate about continuous learning, emerging technologies, and applying my technical and analytical skills in IT.
Experience
Work history, roles, and key accomplishments
Microsoft 365 Technical Support Engineer 2
Teknowledge
May 2025 - Jul 2026 (1 year 2 months)
Provided technical support for Microsoft 365 solutions, troubleshooting and configuring for SMBs and enterprise clients. Streamlined ticket resolution processes and implemented secure configurations.
Physics and Computer Science Teacher
Calvary Secondary School
Jan 2024 - Nov 2024 (10 months)
Taught Physics and Computer Science to senior secondary students, enhancing their analytical and technical skills. Developed lesson plans and delivered engaging lectures on programming fundamentals and computational thinking.
IT Intern
Bfree Nigeria
Apr 2022 - Oct 2022 (6 months)
Managed and maintained Microsoft Office 365 applications, including Outlook, SharePoint, and Teams. Provided technical support for end users, resolving software and hardware issues.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Akure
Bachelor of Science, Computer Science
2017 - 2023
Pursued a Bachelor of Science in Computer Science, gaining a strong foundation in computing and software development.
Gloryland High School
Senior Secondary Certificate, General Studies
2010 - 2016
Completed secondary education and obtained the Senior Secondary Certificate (SSCE).
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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