Fatima Barbarawi

Managed barista team and shift operations, processing ~£1,000 in transactions per shift while improving workflow and maintaining health & safety compliance. Trained new staff and increased operational efficiency during peak periods.

Delivered campus tours and engagement activities for prospective students, addressing concerns and adapting presentations to improve prospective student experience and conversion. Coordinated events and enhanced public speaking and time management.

Enhanced campus safety by conducting patrols, responding to incidents and supervising fire alarm responses while providing first aid and front-line support at large events. Developed risk assessment and emergency management skills.

Administered student admission and registration processes, managed queues and maintained accurate enrolment records to ensure smooth transitions into academic programmes. Supported student inquiries and upheld data integrity.

Supported COVID-19 testing contract by auditing IPC compliance, reporting non-compliance to site management and monitoring supplies to maintain safe operations. Improved site adherence to infection prevention protocols.

Directed and instructed up to five candidates per session and assisted over 120 customers daily with COVID-19 testing procedures while managing incidents and maintaining safety in a high-volume environment.

Managed payroll and staff rotas, conducted candidate interviews and right-to-work checks, and resolved employee complaints to improve retention and compliance. Strengthened administrative accuracy and mediation skills.

Grade: First Class Honours

Activities and societies: Modules include Global Leadership, Managing Global Projects, International Business Strategy, International Finance and Accounting, Digital Economy, Global Logistics Operations Strategy, Applied Marketing.

BSc (Hons) International Business Management with First Class Honours and a dissertation on social media dopamine production and business implications.

Activities and societies: Project planning, teamwork, pitching, communication, student engagement.

Completed a short entrepreneurship development program focused on project planning, teamwork, pitching, and communication skills for student-led activities.

Activities and societies: Modules: Global Business, Management Skills.

Completed the CU Business Foundation programme with modules in Global Business and Management Skills.

Completed GCSEs and equivalent qualifications between 2018 and 2020.