At SPS Germany GmbH, I resolve client queries and use the Sim-T Ticketing System to communicate about shipment and incoming-goods requests. I also process sensitive data entries and support business-related correspondence.
Previously, I worked as a Junior IT Support Assistant at Pro Retina, resolving hardware faults and network connectivity issues, and assisting with computer and printer setup. My studies at XU Exponential University of Applied Sciences included digital transformation, cyber risk analysis, Agile methods, and digital engineering.
