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@rosealissakernizan
Interpreter and customer service professional bridging language and client needs.
HaitiI am an interpreter and customer service professional with over two years of experience in both fields, skilled at facilitating Haitian-Creole, French, and English communication across phone and video channels. I have supported AI training for linguistic processing, performed data entry, and handled customer-facing roles that emphasize empathy, clear communication, and operational accuracy.
My background includes freelance translation and interpretation, work with BPO and telecom customer service teams, and ongoing studies in computer science to expand my technical capabilities. I am committed to delivering high-quality service, improving language-based workflows, and contributing to teams that value client satisfaction and continuous learning.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Center Tel BPO
Handled customer service and interpretation services for a range of clients, improving response times and contributing to client retention.
RWS
Assisted in training linguistic AI systems through data annotation and linguistic processing tasks to improve model accuracy and language understanding.
ATHandled customer inquiries and support tasks, resolving issues efficiently to maintain high client satisfaction and operational consistency.
Boostlingo
Provided over-the-phone and video remote interpretation between Haitian Creole/English and French/English for diverse clients, ensuring accurate, culturally appropriate communication.
PRProZ
Provided freelance translation and interpretation services between French and English, delivering accurate, context-sensitive translations for varied client needs.
Degrees, certifications, and relevant coursework
Bachelor’s Degree, Computer Science
2024 -
Currently enrolled in a Bachelor’s Degree program in Computer Science, started September 2024 and in progress.
Bachelor’s Degree, Law
2021 - 2022
Pursued a Bachelor’s Degree in Law from January 2021 until interruption in December 2022.
Software and tools used professionally
HaitiYou can contact Rose Alissa and 90k+ other talented remote workers on Himalayas.
Message Rose Alissa
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