
Emmanuel Govina
@emmanuelgovina
I improve guest service, operations, research insights, and educational outcomes through hands-on leadership.
What I'm looking for
I'm currently managing Te Deum Lodge in Tarkwa, where I supervise protocol for high-level events, coordinate administrative support, and lead teams focused on guest service.
I've helped maintain over 90% customer satisfaction and improved service ratings by 25% through staff training in customer service and safety standards.
My experience also includes mobile banking at God Venture and office administration at Ghana Cocoboard, where I supported accurate transactions, compliance, data entry, records, correspondence, and workflow efficiency.
I'm also committed to education and community impact. I've conducted research on examination malpractice and small-business growth, supported teaching and remedial sessions, and helped over 100 students achieve a 90% national-exam pass rate.
Experience
Work history, roles, and key accomplishments
Manager
Te Deum Lodge
Jan 2024 - Present (2 years 9 months)
Supervise protocol and etiquette for high-level events, implementing international standards to ensure a seamless guest experience and professionalism. Provide strategic administrative support to senior staff, optimizing communication and coordination across departments to improve operational efficiency.
Teaching Assistant
Community School
Jun 2018 - Present (8 years 4 months)
Facilitate remedial sessions for over 100 students, achieving a remarkable 90% pass rate in national exams, thereby enhancing educational outcomes in the community.
Steward
Community Clean-Up Campaign
Jun 2010 - Present (16 years 4 months)
Lead volunteer teams in sustainability initiatives, significantly increasing environmental awareness and achieving a 70% reduction in community litter, fostering a culture of cleanliness and responsibility.
Mobile Banker
God Venture
Oct 2022 - Dec 2023 (1 year 2 months)
Provided personalized assistance to clients, resolving transaction issues promptly and improving financial accessibility within the community. Facilitated mobile money transactions with a high level of accuracy, maintaining regulatory compliance and strengthening financial security measures.
Office Assistant
Ghana Cocoboard Ltd
Nov 2021 - Aug 2022 (9 months)
Maintained precise data entry and record-keeping, contributing to a 20% increase in workflow efficiency and supporting data-driven decision-making. Facilitated HR functions through effective management of official correspondence, enhancing interdepartmental communication and operational effectiveness.
Teaching Assistant
Jim Bourton Memorial SHS
Jan 2021 - Apr 2021 (3 months)
Designed lesson plans and engagement strategies, leading to higher class participation. Developed tailored lessons to meet individual learning needs, resulting in a significant improvement in student comprehension and retention.
Vice President
IMCS Pax Romana
May 2019 - Apr 2020 (11 months)
Directed student initiatives that promoted academic excellence and social and spiritual development, empowering peers through collaborative projects.
Education
Degrees, certifications, and relevant coursework
University of Education, Winneba
Bachelor of Science, Management in Education
2017 - 2021
Grade: 3.11
Activities and societies: Vice President of IMCS Pax Romana at University of Education, Winneba from May 2019 to April 2020.
Bachelor of Science in Management in Education with a CGPA of 3.11. Conducted undergraduate research on examination malpractice in South Afadzato District high schools.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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