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Frances Aba Yorke

@francesabayorke

Administrative professional at Ghana National Gas Company Limited who supported CSR meetings, NHIS sensitization programmes, and departmental operations.

Ghana

Message

At Ghana National Gas Company Limited, I provided administrative and secretarial support to the Secretariat Unit manager, prepared official documents, and managed scheduling and correspondence.

I represented the department at Corporate Social Responsibility meetings, including sessions related to the GHACOE Project, and contributed to community sensitization programmes about National Health Insurance Scheme registration.

At Guaranty Trust Bank (GT Bank), I assisted with client service requests and supported customer outreach. At Adiembra Senior High School, I managed academic records and schedules for over 1,000 students and supported exam coordination.

Earlier, I supported teaching and classroom administration at St. Francis of Assisi Catholic Schools, handled office records and customer enquiries at Rufus Printing Press, and promoted savings and loan products as a Mobile Banker at Cash Point Savings and Loans.

Experience

Work history, roles, and key accomplishments

National Service Personnel

Ghana National Gas Company Limited

Jan 2026 - Sep 2026 (8 months)

Provided administrative and secretarial support to the departmental manager, managed correspondence and calendars, and coordinated internship applications. Represented the department at CSR meetings and produced minutes and reports.

Administrative Support Calendar Management Documentation Preparation Meeting Minutes Confidentiality Stakeholder Engagement

Intern – Marketing Unit

Guaranty Trust Bank (GT Bank)

Jul 2024 - Sep 2024 (2 months)

Assisted in handling over 50 client service requests daily and supported customer outreach, contributing to a 15% improvement in client satisfaction. Coordinated with team members to ensure smooth internal communication and workflows.

Client Services Customer Engagement Communication Skills Team Coordination

Intern – Academic Headmaster's Office

Adiembra Senior High School

Jul 2022 - Aug 2022 (1 month)

Managed academic records and schedules for over 1,000 students, supported exam coordination and documentation, and assisted in preparing reports and meeting logistics.

Records Management Scheduling Exam Coordination Administrative Support

Teaching Assistant

St. Francis of Assisi Catholic Schools

Jan 2019 - Jan 2021 (2 years)

Provided administrative and instructional support for over 200 students, assisted with lesson preparation and materials, and supported classroom documentation and attendance tracking.

Teaching Support Lesson Planning Student supervision Documentation

Secretary

Rufus Printing Press

Jan 2017 - Jan 2018 (1 year)

Managed correspondence, filing systems, and document organization, assisted customers with enquiries, and maintained office records and workflow coordination.

Correspondence Management Filing Customer Service Record keeping

Mobile Banker

Cash Point Savings and Loans

Feb 2017 - Dec 2017 (10 months)

Promoted financial products to over 100 clients, contributing to a 12% increase in account openings. Educated customers on savings and loan products and supported field documentation.

Sales Customer Education Financial Products Documentation