Emmanuel Donkoh
@emmanueldonkoh
Customer support and project coordination professional focused on reliable, organized outcomes.
What I'm looking for
I’m a detail-oriented, service-oriented professional with experience in customer support, team leadership, project coordination, and financial administration. I’m currently pursuing a Bachelor of Applied Business Administration while expanding my expertise in project management.
In my part-time teaching role at the Missionary Training Centre (MTC), I delivered structured English instruction and provided individualized support to learners from diverse cultural backgrounds. I monitored learner progress, maintained accurate documentation, and adapted strategies to improve outcomes while strengthening my communication and remote collaboration skills.
Previously, I served as a Financial Secretary, maintaining accurate financial records through transaction processing and receipt reconciliation, verifying expense documentation, and ensuring compliance with financial policies. As a Personal Assistant to the Mission President (Volunteer), I coordinated bi-weekly subsistence payments for over 160 missionaries, managed expense reconciliation, and resolved payment issues by coordinating with the finance department. I also led meetings and team activities as a District & Zone Leader, supporting performance through coaching, communication, and accountability.
Experience
Work history, roles, and key accomplishments
Teacher (Part-time)
Missionary Training Centre (MTC)
Delivered structured English instruction and provided individualized support to learners from diverse cultural backgrounds. Monitored learner progress, maintained accurate documentation, and adapted teaching strategies to improve outcomes.
Financial Secretary
The Church of Jesus Christ of Latter-day Saints
Jan 2023 - Jan 2024 (1 year)
Maintained accurate financial records by processing transactions and reconciling receipts while verifying expense documentation for policy compliance. Collaborated with leadership to review financial requests and resolve discrepancies with confidentiality.
Education
Degrees, certifications, and relevant coursework
Project Management Certificate
Project Management Certificate, Project Management
Project management certificate currently in progress. The certificate provider was not specified.
BYU–Idaho University
Bachelor of Applied Business Administration, Applied Business Administration
Currently pursuing a Bachelor of Applied Business Administration through BYU–Idaho University (online).
International Open Academy
TEFL Certification, Teaching English as a Foreign Language (TEFL)
2025 -
Completed a TEFL certification in 2025 through International Open Academy.
Benkum Senior High School
High School Certificate, High School
2021 -
Earned a High School Certificate in 2021 from Benkum Senior High School.
BYU-Pathway Program
Pre-University Certificate, Pre-University Studies
2021 -
Completed a pre-university certificate through the BYU-Pathway Program in 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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