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Emmanuel DonkohED
Open to opportunities

Emmanuel Donkoh

@emmanueldonkoh

Customer support and project coordination professional focused on reliable, organized outcomes.

Ghana
Message

What I'm looking for

I’m seeking remote opportunities in customer support, project coordination, operations, and team leadership—where I can apply clear communication, accurate documentation, and organized problem resolution to support stakeholders and deliver reliable results.

I’m a detail-oriented, service-oriented professional with experience in customer support, team leadership, project coordination, and financial administration. I’m currently pursuing a Bachelor of Applied Business Administration while expanding my expertise in project management.

In my part-time teaching role at the Missionary Training Centre (MTC), I delivered structured English instruction and provided individualized support to learners from diverse cultural backgrounds. I monitored learner progress, maintained accurate documentation, and adapted strategies to improve outcomes while strengthening my communication and remote collaboration skills.

Previously, I served as a Financial Secretary, maintaining accurate financial records through transaction processing and receipt reconciliation, verifying expense documentation, and ensuring compliance with financial policies. As a Personal Assistant to the Mission President (Volunteer), I coordinated bi-weekly subsistence payments for over 160 missionaries, managed expense reconciliation, and resolved payment issues by coordinating with the finance department. I also led meetings and team activities as a District & Zone Leader, supporting performance through coaching, communication, and accountability.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PC

Project Management Certificate

Project Management Certificate, Project Management

Project management certificate currently in progress. The certificate provider was not specified.

BYU–Idaho University logoBU

BYU–Idaho University

Bachelor of Applied Business Administration, Applied Business Administration

Currently pursuing a Bachelor of Applied Business Administration through BYU–Idaho University (online).

IA

International Open Academy

TEFL Certification, Teaching English as a Foreign Language (TEFL)

2025 -

Completed a TEFL certification in 2025 through International Open Academy.

BS

Benkum Senior High School

High School Certificate, High School

2021 -

Earned a High School Certificate in 2021 from Benkum Senior High School.

BYU-Pathway Program logoBP

BYU-Pathway Program

Pre-University Certificate, Pre-University Studies

2021 -

Completed a pre-university certificate through the BYU-Pathway Program in 2021.

Tech stack

Software and tools used professionally

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