Emmalee Camargo

Oversaw customer service operations, resolving client issues and ensuring high satisfaction. Led recruitment and selection of customer service and quality assurance team members. Managed payroll processes with accuracy and timeliness.

Supplied accurate educational information to prospective students. Managed and concluded phone calls in a timely and professional manner, consistently achieving set performance goals.

Provided personalized care to clients scheduled for massages, maintaining open and effective communication before, during, and after their sessions to ensure satisfaction. Maintained impeccable cleanliness standards in the massage rooms, ensuring a hygienic and relaxing environment.

Successfully completed coursework in Life Skills, Professional Skills, University Skills, and Hospitality & Tourism Management. Collaborated with peers to promote comprehension and teamwork.

Completed 720 hours for licensure, including 100 clinical hours, and excelled in coursework covering ethics, business, massage techniques, and anatomy. Collaborated with classmates on group projects and honed massage techniques during practice sessions for enhanced learning.