At Kayako, I own pipeline generation for the sales team, qualifying and following up on inbound guide and demo leads the same day. I also run win-back campaigns and LinkedIn outreach that books strategy sessions for the executive team.
I built Kayako’s AI-assisted workflows for lead research and qualification, email sequences, reply triage and reporting in Pipedrive. I run those workflows with suppression and whole-domain reply checks before every send.
At Digicust, I took over the UK market a month after launch and ran it alone from March, reaching customs brokers and trade compliance teams by phone, email and LinkedIn. I booked 40 qualified meetings in the summer quarter, 28 of which were held.
Before that, I managed legal and pharma accounts at Visualping, covering renewals, upsell and technical onboarding, and moved from booking meetings to closing deals within my first year. Across B2B SaaS, I’ve worked from prospecting and discovery through proposals, closing and account growth.
