emily writt

As a Transplant Assistant, I interview potential kidney transplant candidates, schedule evaluations with the Multidisciplinary Team, and support their needs. I manage incoming calls, assist with referrals, and maintain accurate patient records while ensuring confidentiality.

In my role as Wellness Coordinator, I created and implemented exercise plans for senior residents, managed front desk operations, and handled insurance verification. I collaborated with therapists and ensured compliance with HIPAA regulations while providing excellent customer service.

As an Activities Assistant, I organized art classes and recreational activities for residents, developed a comprehensive activity schedule, and collaborated with other specialists to enhance participant experiences. I ensured safety and inclusivity in all activities.

As a Shift Supervisor, I managed a call center team, provided technical assistance, and collaborated with cross-functional teams to resolve issues. I monitored performance metrics and conducted evaluations to improve customer satisfaction.

Completed a Bachelor's degree in Kinesiology, focusing on the study of human movement and physical activity. Gained knowledge in exercise science, anatomy, and physiology, preparing for a career in health and fitness.