Open to opportunities

emily writt

@emilywritt

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Dedicated healthcare professional with expertise in patient coordination.

United States

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What I'm looking for

I seek a role that fosters collaboration, growth, and impactful patient care.

As a passionate healthcare professional, I have dedicated my career to enhancing patient experiences and ensuring seamless coordination within medical teams. Currently serving as a Transplant Assistant at Froedtert Hospital, I interview potential kidney transplant candidates and support a multidisciplinary team, showcasing my ability to manage high volumes of patient inquiries and maintain strict confidentiality.

Previously, I worked as a Wellness Coordinator, where I developed and implemented exercise plans for senior residents, collaborated with therapists, and ensured compliance with HIPAA regulations. My experience as an Activities Assistant further honed my skills in creating engaging programs for diverse populations, fostering an inclusive environment that promotes personal growth. With a Bachelor's degree in Kinesiology, I am committed to leveraging my skills in medical administration and patient care to contribute positively to healthcare settings.

Experience

Work history, roles, and key accomplishments

Current

Transplant Assistant

Current

Froedtert Hospital and Medical College of WI

Oct 2023 - Present (1 year 8 months)

As a Transplant Assistant, I interview potential kidney transplant candidates, schedule evaluations with the Multidisciplinary Team, and support their needs. I manage incoming calls, assist with referrals, and maintain accurate patient records while ensuring confidentiality.

Interviewing Scheduling Data Entry Confidentiality Training Communication

Wellness Coordinator

Select Rehabilitation

Jul 2022 - Oct 2023 (1 year 3 months)

In my role as Wellness Coordinator, I created and implemented exercise plans for senior residents, managed front desk operations, and handled insurance verification. I collaborated with therapists and ensured compliance with HIPAA regulations while providing excellent customer service.

Planning HIPAA Insurance Customer Service Inventory Management Staff Training Policy Development Coordination

Activities Assistant

Eastcastle Place

Aug 2021 - Jun 2022 (10 months)

As an Activities Assistant, I organized art classes and recreational activities for residents, developed a comprehensive activity schedule, and collaborated with other specialists to enhance participant experiences. I ensured safety and inclusivity in all activities.

Team Collaboration Program Development

Shift Supervisor

University of Wisconsin-Milwaukee

Jan 2018 - Apr 2021 (3 years 3 months)

As a Shift Supervisor, I managed a call center team, provided technical assistance, and collaborated with cross-functional teams to resolve issues. I monitored performance metrics and conducted evaluations to improve customer satisfaction.

Team Management Technical Support Performance Monitoring Customer Satisfaction Call Center Operations Data Analysis Problem Solving Communication Leadership

Education

Degrees, certifications, and relevant coursework

University of Wisconsin-Milwaukee

Bachelor's degree, Kinesiology

2017 - 2021

Completed a Bachelor's degree in Kinesiology, focusing on the study of human movement and physical activity. Gained knowledge in exercise science, anatomy, and physiology, preparing for a career in health and fitness.