Carol Zacate

Efficiently schedule and coordinate daily surgical procedures across multiple operating rooms, prioritizing urgent and add-on cases while keeping elective flow on track. Verify patient readiness and maintain up-to-date records in Meditech while ensuring HIPAA and regulatory compliance.

Manage high-volume patient admissions by ensuring accurate registration, insurance verification, and required authorizations for timely processing. Use electronic health record systems to enter and retrieve patient data while coordinating bed assignments and supporting patient transportation needs in compliance with HIPAA.

Assist physicians during endoscopy procedures by maintaining sterile technique, enforcing infection control protocols, and supporting patient safety and comfort. Educate patients on the procedure and post-procedure expectations, while maintaining supply and equipment readiness.

Serve as a procedure room circulator by setting up instruments, sterilizing access sites, and ensuring rooms are cleaned and ready for the next patient. Support procedures by assisting clinicians, managing supply/inventory, saving c-arm images to PACS, and documenting using EHR systems while following HIPAA and radiation protection protocols.

Support physical therapy sessions by assisting patients with exercises, moving between rooms, and preparing treatment areas and equipment before and after visits. Perform clerical and insurance-related tasks, including authorization, scheduling, and maintaining HIPAA-compliant patient records, while operating ultrasound and electrical stimulation equipment.

Managed the shoe department by delivering fast, customer-focused service and resolving customer concerns. Maintained product availability through restocking, inventory stock checks, and shelf organization while handling basic clerical and replenishment tasks.

Managed, maintained, and supported logistics operations involving military materiel, facilities, and personnel. Developed, evaluated, monitored, and supervised logistics plans and programs to support readiness, deployment, and personnel support.

Room patients, measure vital signs, and prepare charts for clinical visits while supporting providers during examinations. Schedule labs and appointments, collect and prepare laboratory specimens, and assist with routine administrative and patient education tasks in a HIPAA-compliant manner.

Earned a high school diploma at Hanna High School from 2003 to 2007.

Completed a Medical Assisting program at Kaplan College.